| Description | No Plan | Silver | Gold | Platinum |
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24-7 Remote Monitoring
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| Executive Summary Monthly Report | |
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| Virus Definition Updates | |
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| Unlimited Remote Patch Mgmt. | |
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| Online custom client portal | |
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| Daily system status e-mail | |
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| Quarterly review and planning meeting | |
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| Monthly on-site audit and network tune-up | |
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| Client access to Virtual System Administrator for remote control and access to network | |
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| Unlimited software upgrades* | |
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| Spyware monitoring and removal | |
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| Adding and removing users | |
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| Recovery of server in case of complete disaster | |
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| Installation of new hardware and software* | |
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| Virus REMOVAL and cleaning | |
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| Loaner PC/Server | |
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| Vendor liaison* | |
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| Shopping and ordering warranty parts* | |
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*Labor only; all hardware and software costs will be additional.
The following prices reflect standard setups; maintaining a more complex topology prices may increase.
Not Included Included